Privacy Policy
How Frontier Offroad handles your personal information
1. Information We Collect
When you book an expedition with Frontier Offroad, we collect personal information necessary to facilitate your booking and ensure your safety during the expedition.
This information may include:
- Name, email address, and contact information
- Passport details and visa information
- Emergency contact details
- Medical information relevant to expedition participation
- Motorcycle license information
- Payment and billing information
2. How We Use Your Information
We use your personal information to:
- Process expedition bookings and payments
- Communicate with you about your expedition
- Ensure your safety during expeditions
- Comply with legal and regulatory requirements
- Improve our services and customer experience
- Send you updates about Frontier Offroad (with your consent)
3. Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Your data is stored securely and retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
4. Data Sharing
We do not sell your personal information to third parties. We may share your information with:
- Service providers who assist with expedition operations
- Local authorities in Mongolia when legally required
- Emergency services if required for your safety
- Payment processors for transaction handling
5. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent for marketing communications
- Object to processing of your personal data
To exercise these rights, please contact us at info@frontier-offroad.com
6. Cookies and Tracking
Our website uses cookies to improve your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings.
7. Children's Privacy
Our expeditions are designed for adults. We do not knowingly collect personal information from individuals under 18 years of age. Minors must be accompanied by a legal guardian.
8. International Data Transfers
As our expeditions operate in Mongolia, your personal information may be transferred to and processed in Mongolia. We ensure appropriate safeguards are in place for such transfers.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any significant changes via email or through our website.
10. Contact Us
If you have questions about this privacy policy or how we handle your personal information, please contact us at:
Email: info@frontier-offroad.com
Last updated: May 2024